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What HR Leaders Need to Know About Flex Wallet Benefits and Lifestyle Spending Accounts (LSA)

  • Writer: Diana P. Carter
    Diana P. Carter
  • Jan 6
  • 4 min read


Employees working around a conference table with laptops, interacting with each other


Employee benefits have significantly evolved over the last few years, making the once-standard medical, dental, and vision packages nearly unrecognizable. That’s because if employers want to attract top talent, they have to dig deeper than the status quo when it comes to their benefits package. 


That’s where the flex wallet comes in.


This modern and customizable benefits solution can drastically change how companies support their employees. If you’re an HR leader looking to improve your benefits strategy, here’s what you need to know about flex wallets and why they can change the game for your organization.


What Are Flex Wallet Benefits?


A flex wallet is a virtual account allocated to employees, giving them the freedom to use funds on the benefits that matter most to them. Say goodbye to the one-size-fits all approach. With a flex wallet, employees can choose how to spend their balance. Here are some examples: 


  • Healthcare expenses: Employees can use their funds for medical expenses like co-pays, prescriptions, or wellness programs.

  • Professional development: Online courses, certifications, and conference fees are fair game with this package.

  • Lifestyle perks: Extras that make a real difference in the lifestyles of employees, like gym memberships, childcare, and commuting costs can be covered.

  • Mental health resources: Fees for therapy, meditation apps, and wellness retreats are options with flex wallets.


This flexibility allows employees to prioritize benefits that align with their specific needs, eliminating wasted perks and making frustration with rigid plans a distant memory. 


What are Lifestyle Spending Accounts (LSA)?


Lifestyle Spending Accounts (LSAs) are a type of benefit that allows employees to allocate funds toward lifestyle-related expenses. Their focus? Enhancing employee well-being and work-life balance. Some examples of these non-traditional benefits might include: 


  • Fitness and Wellness: Funds for gym memberships, yoga classes, or even fitness equipment.

  • Family and Personal Needs: Childcare, eldercare, or pet care expenses are acceptable expenses for these types of accounts.

  • Leisure Activities: Yep – even travel, cultural events, and recreational activities can be covered.


Not sure where to begin? Some popular providers offering LSAs include:


  • Level Cards: This modern platform offers flexible benefit solutions for things like wellness, lifestyle, and family needs.

  • Benepass: Simplifies employee benefits with a digital-first approach to LSAs and other perks.

  • Espresa: Focuses on employee engagement through customizable LSAs.

  • Flex Card: Offers versatile spending options for lifestyle benefits and healthcare.


Want to create a culture of care and support? Consider incorporating LSAs into your benefits program to provide employees with even greater flexibility and personalization.


Why Flex Wallets and LSAs Are a Win-Win Option


Flex wallets offer advantages for both employees and companies alike. Thanks to their flexibility, they can be credited with boosting employee satisfaction. And for companies? They allow for optimization of benefit spend. Here’s how:


  1. Customization Enhances Engagement

    Flex wallets and LSAs put employees in the driver’s seat, giving them the opportunity to choose every step of the way. Instead of being locked into pre-selected benefits they might not use, employees can customize their options based on what they actually need. This personalization can significantly increase satisfaction and loyalty.

  2. Cost Efficiency for Employers

    With a flex wallet or LSA, companies can allocate a fixed budget for benefits, reducing waste from underused programs. As employees make the most of their funds, HR teams gain insights into what perks are most valued, making planning and budgeting every year that much easier. 

  3. Competitive Edge in Talent Acquisition

    Much of today’s workforce (especially those on the younger side), value flexibility and personalization. Offering a flex wallet or LSA demonstrates that your company understands and can adapt to modern needs, making your organization a more attractive choice for top-tier candidates.


Key Considerations When Implementing Flex Wallets and LSAs


While flex wallets and LSAs offer undeniable benefits, strategic planning is necessary to implement them successfully. Here are some things to keep in mind:


  • Platform Selection: Choose a reliable and user-friendly platform that makes it easy for employees to access and manage their flex wallet. Make sure the platform integrates with your existing HR systems for seamless operation.

  • Clear Communication: Employees need to understand how their flex wallet works, what expenses are eligible, and how to leverage their funds. A well-structured onboarding process and ongoing support are crucial to maximize the benefits of this solution.

  • Compliance and Tax Implications: Ensure that your flex wallet program complies with local regulations and that you’re aware of any potential tax implications for both the company and employees.

  • Feedback Loops: Gather employee feedback to continuously refine and improve your flex wallet offerings. Using regular surveys and analytics can help identify trends and opportunities.


The Future of Flexibility in Benefits


As workplaces continue to change to better support their employees, the demand for personalized and flexible benefits will only increase. Flex wallets offer a scalable solution that meets employees where they are — whether they’re parents juggling childcare, professionals seeking career growth, or individuals focusing on mental health and wellness.

Flex wallets can help HR leaders improve engagement and retention, and position their organizations as forward-thinking employers of choice. 


Let's Take the Next Step Together


Training leaders to improve workplace solutions is the foundation of the CARRY™ Consulting process. Book a consultation with CARRY™ Consulting today to enhance your work culture and start driving real change in your organization.





 
 
 

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